ecommerce business phone system
Our flexible communication solutions grow with your business

Ecommerce Business Phone Systems

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Energise your business with a new communications solution that brings your contact centre much closer to your consumers. Never miss a single call from your customers; don’t keep them waiting and increase your sales volume through optimising cross sell and upsell opportunities.

We understand e-commerce. We understand communications. Talk to us today!

Factors to consider when choosing a business phone system:

    • Even & appropriate call distribution:

This can be achieved by an automated dialling & answering mechanism.

    • Prompt call answering:

Which can be achieved by streaming call handling. When appropriate representatives handle appropriate calls, solutions come out quicker.

    • Expectation management:

Keep the customer informed on possible wait-time. This helps manage expectations.

    • Provide alternatives:

Allow the consumer to leave a message, if the wait times are too long! Implement an automatic dial option to connect back to the consumer. helps your e-commerce enterprise find just the right solution. By understanding your business model and consumer behaviour, we provide a solution that helps you deliver a better consumer experience – each time a consumer wants to connect with you!

Suggested Avaya Phone Systems

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